POST api/usr/CallCenter?serviceNumber={serviceNumber}&pbxUserId={pbxUserId}

Request Information

URI Parameters

Name	Description	Type	Additional information
serviceNumber		string	None.
pbxUserId		string	None.

Body Parameters

UserCallCenterDTO

Name	Type	Additional information
CallCenterType	integer	None.
MakeOutgoingCallSpecified	boolean	None.
MakeOutgoingCall	boolean	None.
MakeOutgoingCallAs	DNISKeyDTO	None.
AcdState	integer	None.
AcdStateSpecified	boolean	None.
EnableGuardTimer	boolean	None.
UseDefaultGuardTimer	boolean	None.
EnableGuardTimesForSeconds	integer	None.
NumberConsecutiveBouncedCallsToForceAgentUnavailableSpecified	boolean	None.
NumberConsecutiveBouncedCallsToForceAgentUnavailable	integer	None.
UseSystemDefaultUnavailSettingsSpecified	boolean	None.
UseSystemDefaultUnavailSettings	boolean	None.
ForceAgentUnavailableOnDNDActivationSpecified	boolean	None.
ForceAgentUnavailableOnDNDActivation	boolean	None.
ForceAgentUnavailableOnPersonalCallsSpecified	boolean	None.
ForceAgentUnavailableOnPersonalCalls	boolean	None.
ForceAgentUnavailableOnBouncedCallLimitSpecified	boolean	None.
ForceAgentUnavailableOnBouncedCallLimit	boolean	None.
CallCenters	Collection of UserCallCenterEntryDTO	None.
OutgoingCallAsList	Collection of DNISKeyDTO	None.
HasAdvancedCCPermissions	boolean	None.

Request Formats

application/json, text/json

Sample:

{
  "CallCenterType": 1,
  "MakeOutgoingCallSpecified": true,
  "MakeOutgoingCall": true,
  "MakeOutgoingCallAs": {
    "Name": "sample string 1",
    "ServiceUserId": "sample string 2"
  },
  "AcdState": 1,
  "AcdStateSpecified": true,
  "EnableGuardTimer": true,
  "UseDefaultGuardTimer": true,
  "EnableGuardTimesForSeconds": 7,
  "NumberConsecutiveBouncedCallsToForceAgentUnavailableSpecified": true,
  "NumberConsecutiveBouncedCallsToForceAgentUnavailable": 9,
  "UseSystemDefaultUnavailSettingsSpecified": true,
  "UseSystemDefaultUnavailSettings": true,
  "ForceAgentUnavailableOnDNDActivationSpecified": true,
  "ForceAgentUnavailableOnDNDActivation": true,
  "ForceAgentUnavailableOnPersonalCallsSpecified": true,
  "ForceAgentUnavailableOnPersonalCalls": true,
  "ForceAgentUnavailableOnBouncedCallLimitSpecified": true,
  "ForceAgentUnavailableOnBouncedCallLimit": true,
  "CallCenters": [
    {
      "CallCenterId": "sample string 1",
      "CallCenterType": "sample string 2",
      "JoinCallCenter": true,
      "PhoneNumber": "sample string 4",
      "Extension": "sample string 5",
      "SkillLevel": 6,
      "RoutingType": "sample string 7"
    },
    {
      "CallCenterId": "sample string 1",
      "CallCenterType": "sample string 2",
      "JoinCallCenter": true,
      "PhoneNumber": "sample string 4",
      "Extension": "sample string 5",
      "SkillLevel": 6,
      "RoutingType": "sample string 7"
    }
  ],
  "OutgoingCallAsList": [
    {
      "Name": "sample string 1",
      "ServiceUserId": "sample string 2"
    },
    {
      "Name": "sample string 1",
      "ServiceUserId": "sample string 2"
    }
  ],
  "HasAdvancedCCPermissions": true
}

application/xml, text/xml

Sample:

<UserCallCenterDTO xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/MSPApi.DTO.User">
  <AcdState>1</AcdState>
  <AcdStateSpecified>true</AcdStateSpecified>
  <CallCenterType>1</CallCenterType>
  <CallCenters>
    <UserCallCenterEntryDTO>
      <CallCenterId>sample string 1</CallCenterId>
      <CallCenterType>sample string 2</CallCenterType>
      <Extension>sample string 5</Extension>
      <JoinCallCenter>true</JoinCallCenter>
      <PhoneNumber>sample string 4</PhoneNumber>
      <RoutingType>sample string 7</RoutingType>
      <SkillLevel>6</SkillLevel>
    </UserCallCenterEntryDTO>
    <UserCallCenterEntryDTO>
      <CallCenterId>sample string 1</CallCenterId>
      <CallCenterType>sample string 2</CallCenterType>
      <Extension>sample string 5</Extension>
      <JoinCallCenter>true</JoinCallCenter>
      <PhoneNumber>sample string 4</PhoneNumber>
      <RoutingType>sample string 7</RoutingType>
      <SkillLevel>6</SkillLevel>
    </UserCallCenterEntryDTO>
  </CallCenters>
  <EnableGuardTimer>true</EnableGuardTimer>
  <EnableGuardTimesForSeconds>7</EnableGuardTimesForSeconds>
  <ForceAgentUnavailableOnBouncedCallLimit>true</ForceAgentUnavailableOnBouncedCallLimit>
  <ForceAgentUnavailableOnBouncedCallLimitSpecified>true</ForceAgentUnavailableOnBouncedCallLimitSpecified>
  <ForceAgentUnavailableOnDNDActivation>true</ForceAgentUnavailableOnDNDActivation>
  <ForceAgentUnavailableOnDNDActivationSpecified>true</ForceAgentUnavailableOnDNDActivationSpecified>
  <ForceAgentUnavailableOnPersonalCalls>true</ForceAgentUnavailableOnPersonalCalls>
  <ForceAgentUnavailableOnPersonalCallsSpecified>true</ForceAgentUnavailableOnPersonalCallsSpecified>
  <HasAdvancedCCPermissions>true</HasAdvancedCCPermissions>
  <MakeOutgoingCall>true</MakeOutgoingCall>
  <MakeOutgoingCallAs>
    <Name>sample string 1</Name>
    <ServiceUserId>sample string 2</ServiceUserId>
  </MakeOutgoingCallAs>
  <MakeOutgoingCallSpecified>true</MakeOutgoingCallSpecified>
  <NumberConsecutiveBouncedCallsToForceAgentUnavailable>9</NumberConsecutiveBouncedCallsToForceAgentUnavailable>
  <NumberConsecutiveBouncedCallsToForceAgentUnavailableSpecified>true</NumberConsecutiveBouncedCallsToForceAgentUnavailableSpecified>
  <OutgoingCallAsList>
    <DNISKeyDTO>
      <Name>sample string 1</Name>
      <ServiceUserId>sample string 2</ServiceUserId>
    </DNISKeyDTO>
    <DNISKeyDTO>
      <Name>sample string 1</Name>
      <ServiceUserId>sample string 2</ServiceUserId>
    </DNISKeyDTO>
  </OutgoingCallAsList>
  <UseDefaultGuardTimer>true</UseDefaultGuardTimer>
  <UseSystemDefaultUnavailSettings>true</UseSystemDefaultUnavailSettings>
  <UseSystemDefaultUnavailSettingsSpecified>true</UseSystemDefaultUnavailSettingsSpecified>
</UserCallCenterDTO>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

HttpResponseMessage

Name	Type	Additional information
Version	Version	None.
Content	HttpContent	None.
StatusCode	HttpStatusCode	None.
ReasonPhrase	string	None.
Headers	Collection of Object	None.
RequestMessage	HttpRequestMessage	None.
IsSuccessStatusCode	boolean	None.